Shipping policy
🚚 HAK Libaas – Shipping Policy
Welcome to HAK Libaas, your goto destination for premium women’s unstitched clothing. We are committed to ensuring that your shopping experience is seamless from placing your order to receiving it at your doorstep.
📍 Shipping Coverage
We deliver nationwide across Pakistan through trusted courier partners. Whether you're in a major city or a smaller town, we aim to get your order to you safely and on time.
🕒 Order Processing Time
- All orders are processed within 1–2 working days after order confirmation.
- Orders placed on Sundays or public holidays will be processed the next business day.
Note: During sales, Eid seasons, or new launches, processing may take an extra 1–2 days due to high demand.
🚛 Delivery Timeframe
| Delivery Location | Estimated Time |
|---|---|
| Major Cities | 2 – 4 business days |
| Other Cities/Towns | 3 – 6 business days |
| Remote Areas | 5 – 8 business days |
💸 Shipping Charges
- Flat Rate Shipping: PKR 200 nationwide
- FREE Shipping on orders above PKR 4,000
Shipping charges are non-refundable once the order is shipped.
🔎 Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or WhatsApp. You can use this to monitor your parcel’s progress through the courier’s tracking page.
⚠️ Delays or Delivery Issues
We work with reliable logistics partners, but sometimes delays can occur due to:
- Weather conditions
- Political unrest or strikes
- Courier service issues
- Incomplete or unreachable address
In such cases, our customer service team will keep you informed and help resolve the issue promptly.
📦 Packaging & Handling
Your unstitched fabric is carefully packed in secure, branded packaging to avoid any damage during transit. Please check the parcel before accepting it from the rider. If the parcel is damaged or tampered with, do not accept it and contact us immediately.
❗ Important Notes
- Once your order is shipped, it cannot be cancelled.
- We are not responsible for delays caused by courier services after the order has been dispatched.
- For any urgent deliveries or special instructions, please reach out to our team before placing your order.
📞 Contact Us
For questions or help with your order:
- WhatsApp/Call: +92-312-4910765
- Email: haklibaas@gmail.com
- Social Media: facebook.com/@haklibaas
- Social Media: instagram/@haklibaas
Thank you for shopping with HAK Libaas, where timeless tradition meets elegant style.
